Versand

DELIVERY TERMS

1.1 Delivery of Goods. We may deliver the Goods under the Contract to you through our partners. The delivery of goods under the contract is a one-off delivery and is not a repeated delivery of goods within the meaning of section 1829(1)(c) of the Civil Code. We may, however, have the goods delivered to you directly by our partner and therefore, in the case of orders for several types of goods, these may be delivered in several parts and we may not be named as the sender of the respective package. The delivery conditions set out below shall apply in relation to all partial deliveries, if any.

1.2 Methods of Delivery. The delivery methods that you can use can be found on the relevant page in our online shop. Here

1.3 Delivery Restrictions. We only deliver goods to the following countries:

1.3.1. Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

1.4 Acquisition of ownership. You will become the owner of the goods we supply to you on receipt of the goods but not before you have paid the total price in full.

1.5 Time for delivery. The agreed time for delivery of the goods runs from the conclusion of the contract. If the total price is to be paid before delivery of the goods, the delivery time will only run from the payment of the total price. The goods shall be delivered to their destination within this period. If you are not a consumer and the goods are to be delivered to their destination by a carrier, the goods will be handed over to the carrier at this time.

1.6 Acceptance of Goods. You must take delivery of the goods at the agreed time and place depending on the method of delivery. If the goods are to be delivered by a carrier, you must take delivery of the goods when they reach their destination. If you do not take delivery of the goods, we shall have the right to withdraw from the contract, the right to payment of the costs of delivery of the goods if they have not been paid prior to delivery of the goods and the right to payment of storage charges for the period of storage of the goods, which shall end when you take delivery of the goods, withdraw from the contract or we withdraw from the contract. The storage fee shall be €1 per day, but the total amount of the storage fee shall not exceed the price of the stored goods. If we re-deliver the goods to you after you have not taken possession of them, we shall be entitled to reimbursement of the costs associated with the re-delivery.

1.7 Identity check on receipt of goods. If the goods have been paid for prior to delivery, we shall be entitled to make the delivery of the goods subject to a check of the identity of the person taking delivery on the basis of proof of identity.

1.8 Damage to goods in transit by a consumer or non-consumer. If you are a consumer or a non-business person, the risk of damage to the goods passes to you upon receipt of the goods. In the event that the goods are delivered to you damaged, you are obliged to inform us of the damage immediately and preferably:

1.8.1. by email to our email address,

1.8.2. by telephone at our telephone number.
If you discover damage to the parcel when you receive the goods, you are obliged to inform not only us but also the carrier of the damage when you receive the goods. You may ask the carrier to unpack the damaged shipment before taking delivery of it and if you discover that the goods have been damaged, you are not obliged to take delivery of them from the carrier.

1.9 Damage to Goods in transit by the trader. If you are a business and the goods are to be delivered by a carrier, the risk of damage to the goods passes to you when the goods are handed over to the carrier. If damage to the goods occurs after the risk of damage has passed, we will not be liable for it and the damage to the goods will not affect your obligation to pay the total price and your obligation to accept the goods. In the event that the goods are delivered to you damaged, you must immediately claim the damage from the carrier.

1.10 Packaging of Goods. Unless otherwise agreed, the Goods will be packed in a manner suitable for their preservation and protection.